Dashboarding remains one of the most important topics in the Business Analytics area. Most of my clients are actively working on deploying them. Back in January dashboarding was one of the key topics at the Gartner BI Summit. The broad interest in our dashboarding workshops further shows just how important this topic is for companies.
Business Analytics basically allows us to make better business decisions by providing answers to three key questions:
- How am I doing?
- Why is that so?
- What should I be doing?
Dashboards do a fine job with answering the first question: You quickly assess the current situation, you identify potential opportunities and risks. But to do that effectively, dashboards need to be designed in the proper way:
- They require the right mix of information
- The information needs to be displayed in a manner that effectively delivers the story
- The technology needs to support proper interaction so that the next two questions can be answered.
Last week, Google+ recommended an excellent blog post by Mike Duncan from the business advisory firm Bizzeness. Mike provides some simple but very effective thoughts about dashboards. I highly recommend reading his short post. There are some great ideas in there that can help you articulate the purpose and value of a dashboard to a broader audience.
Mike and I ended up discussing his post via Twitter and email. I am very happy that he has agreed write two guest posts on this blog (Performance Ideas) next week. The articles will focus on interacting with dashboards, selecting proper KPIs and avoiding some common problems. Make sure to check in on Tuesday of next week or simply subscribe to Performance Ideas via RSS feed or email.